Sunday, August 14, 2011

So who's next ?

I realized something the other day. It appears that all single-man shops in any craft breed a few traits in the proprietor eventually. One of them is bitterness......it isn't the overriding theme of most crafts peoples lives but it is there and I can pretty much tell you where I think it comes from-building stuff by yourself. Maybe it is because so much stuff that people buy is made far away by people they don't know....people who generally do not use the product they are making every day and know little about it , other than what it takes to manufacture it. Maybe we who are one-man shops are bitter as we have to know what it takes to not only build things but also what one endures when there isn't anybody else to pick up the slack.
Essentially, we live in a life without slack. But wait-when you work for yourself you can set your own hours, right ? Yeah....you can work as much as you need to , which could be 16 hours a day if there's lots of work and lots of bills to pay. It really isn't like what most people who work regular jobs think-idyllic shop with a pot of coffee on all the time, pleasant classical music wafting through the immaculate and serene little olde shoppe with all the lovely pampered tools , each in it's own hallowed place always sharp, always clean and always at the ready. That is total bullshit. That's a mental picture of a shop where nothing happens and nothing gets built- It's a myth.
What isn't a myth is the reality of scraping out a living by taking steel, titanium, aluminum, carbon, bamboo, wood or whatever and building something that really works well. Heck, it could even be an artistic statement that works well......as long as it works.
As of the last four years I have been teaching an annual class in framebuilding at United Bicycle Institute. I do this because I not only have to convey the skills that I have learned , I also have to tear down the myth about being in business for yourself, particularly the business of building custom bicycle frames. What it is is hard work-showing up when you would rather be riding. Showing up when the unheated shop is colder than a well-diggers ass. Showing up to fix all the stuff you botched the day before.......and liking it just about all the time. Essentially, you have to like more than the process of building frames-you have to be able to make the whole chaotic swirling mass of shit that is a small business work , and you must do it without getting too bitter. You might think to yourself : " Hey, how the heck did I get into this mess ?" Just look in the mirror and laugh at the fool who suckered you into this crap. That in itself is a reason to be bitter, that you have succeded in taking your life and making it into a situation where all the responsibility is in yours and you have to be present and accounted for all the time. No calling in sick......no making excuses, it's all on you.
This is what I go over with students on the last day of class. United Bicycle Institute does not sugar coat the whole job-search or the 'new framebuilder on the block' story at all. What is presented is a realistic picture of what is possible and what is unlikely-Education without honesty is a total waste of time.
So......armed with the information that I have just imparted here, who will be the next generation of framebuilders ?

Tuesday, July 5, 2011

How not to order a custom frame

In this blog I have commented mainly on my fellow builders. Some I greatly admire, some I think are maybe not quite so admirable.....and some are just total posers. Maybe it is time to pay some attention to the folks that order the frame, our customers. I am quite lucky in that I seem to have what I think are the best damn customers on the face of the earth. They are fully aware of what I do and don't ask me to go way outside my comfort zone in terms of the build. Of course, 'comfort zone ' is not the best way to describe what is the way I choose to build but it is the best term I can come up with after a 10 hour day in the shop.
What I want to present here is a kind of guide-a bit of a sarcastic one and not aimed at my customers at all, unless of course they are looking for a cheap laugh. In my may years of torching I have been asked to do all sorts of things to construct a bicycle frame. Most of these things worked out......a few did not. I learned a thing or two from these unsuccessful builds and will present these 'rules for engagement' when ordering a custom frame.

1. Do not ask a builder who specializes in racing bikes to build you a fancy 'heirloom' art frame. There is no doubt that the builder will hate the experience of the lengthy filing and polishing and the customer will not wind up with the builder's best effort. Result ? Everybody hates everybody.

2. Don't try to order three bikes in one. a bike that weighs under 16 lbs. but can fit full racks and panniers , has ability to run two brake systems, has sliding dropouts, an eccentric bottom bracket and two sets of brake bosses so that two different wheel sizes can be used will no doubt be a big rolling piece of shit. Please narrow it down or figure on having more than one bike.

3. Never ask a builder to use some hardware and/or tubing he/she has no experience with. The phone call starts :" I really like what I see on your website but can you do something entirely different for me ? How about some stainless dropouts from Swaziland ? I hear on the web that they are really nice." I have personal experience with this situation and I can tell you that the result was pretty awful for myself and the customer.

4. Do not order a frame until you pretty much know what you want. This happens when a customer has a few friends who all ride the same builder's bike. Not to be left out, the person lacking the said custom bike sends a deposit in prematurely . In some cases the decision on the bike never gets made and the bike never happens......I have a few folks on the list that gave me money and kind of just disappeared.......weird.

5. Don't get your sizing done by anyone unless you are 100% sure in their accuracy. If I, the builder does the sizing and I mess it up , I build you another frame and take the mistake frame back. If some shop employee screws up your fitting and you get a frame that is wrong......you are going to have to deal with it yourself . Craigslist, anyone ?

6. Do not ask a builder to make a 'copy' of another builders work unless you want your builder to 'interpret' the design and have his own approach based on his/her strong suit . there is a reason each builder has his/her own style. Order from the person who's style is really what you want.

7. Please don't try to get a faster delivery time by bribing the builder with money , booze , flat screen t.v.s, free carpet cleaning , bootleg d.v.d's , etc. Plan ahead and wait like everyone else......it's the right thing to do.

8. Try not to visit or call constantly while your frame is being built-you will only delay the build and probably have a pissed off builder doing a hurried job to get you off of his/her back. I know it is hard to be patient and the whole process can be really exciting. Trust me, back off a little and you'll probably get a free pair of socks or a hat for it.

9. Don't ask for a free frame just because you have a blog. I have a blog....seven of them. Does that mean I am supposed to get seven free anything ? I think not..........and I wouldn't ask anyway.

10. If something isn't right with your frame , be sure and let the builder know. Don't take the frame to some other builder to have it fixed-this is not fair to the original builder who will need to know what he/she screwed up so that it won't happen again.

11. If you have a complaint about a builder, complain to the builder-don't crucify the builder on the web......you will only look like an asshole. If the builder takes your money and doesn't build you anything , that is a job for the courts or collection agencies...........not the internet chat forums.

12. When ordering a frame from a builder, do not hold back any information that might be really important. If you absolutely must have a level top tube, be sure and state this . There's nothing more humiliating than presenting someone with a frame and having them look at it as if it were a dead fish .

Friday, June 24, 2011

The Nontrager story

Yes, gather around...its story time again. There's a lot of tales of woe and misery I could tell you all but this story really needs to be told as I am finding that there are a number of folks that have inexplicably expressed interest in a very unremarkable part of '90's bicycle history that I , yes-one in the same-set into motion.
When I was a hobby builder operating out of my one-car garage in Santa Cruz in the mid '80's I got to know a few of the other local frame builders. One notable was Keith Bontrager who similarly was operating out of a bit larger garage on the east side of town. Keith was pretty helpful in guiding me through the machine shop auctions to find some good tools at a price I could actually afford. Both of us shared the same frugality as we both shared the same poverty-level income. While Keith was more ambitious and a lot more innovative than I, he still needed the occasional help with some brazing on a few bikes here and there.
Flash forward to 1998 : While I was working away as primarily a one man operation with the occasional employee, Keith had created a bit of an empire-a company with many products and about 20-25 employees. The other part of Keith's company is that he had taken in a couple of financial partners. As things can go, this relationship of certain partners got a bit sour after a number of years and Keith had to buy out the partners. Since Keith was still frugal and probably pretty cash poor inspite of his growing company an outsider with deep pockets was needed. Along came Trek at just the right time to rescue Keith from a potentially nasty financial battle with the former partners. ( of course, this is my recollection and I'm sure that a lot of former Bontrager folks could either give a more accurate account and/or correct anything I might be a little in error on.)
The first thing Trek did was to make the company a bit larger and more efficient . This was accomplished by moving the whole operation to another part of the industrial complex into a nice clean well-lit place , complete with OSHA compliant features everywhere. This was a real contrast to the dark and sooty catacombs that was the original shop. Trek was under the impression that this clean-up and re-tooling of Bontrager would be a profitable addition to the Trek family of brands. It was assumed that the Bontrager shop would continue on in Santa Cruz as before.
Sadly, this was not to be the case as Trek found out rather soon that the bikes were not selling in sufficient numbers to make the California operation profitable. Trek closed the facility and much if the raw frame building materials wound up on the loading dock, destined for the metal recycler. This is where I come in. A person within the Bontrager organization alerted me to the large amount of metal that Trek was literally giving away. Earlier attempts at auctions had not garnered much interest from the local builders so many pallets of steel were free for the taking. I was told to bring as many vehicles as I could round up and take away the steel. I called a few friends and we all drove to the shop and loaded up all that we could carry.
As it turned out, I was really the only person who wound up making more frames out of the old inventory. Since these frames were no longer made by Bontrager , i decided to modify the decals to say " Non-trager" as to indicate that despite all outward appearances, this was not a Bontrager. I offered these frames to bike industry employees at about $ 400 , much less than either a Bontrager or a Rock Lobster. I didn't want these going out to the public....I was trying to make a handbuilt USA made frame available to bike business folks who made even less money than I in a lot of cases. I charged less as the frames only took a few hours to build and the materials were free.
Like anything cheap and pretty good in the bike world , word got out and I would up building about 104 of these frames. I had some rediculous requests......can you make the frame for disc brakes ? Can you put on different dropouts ? Can you build it for a 6" travel fork ? I said no to all of these as most of the materials were pre-cut and specifically designed to be constructed into Bontrager frames and nothing else. After building these frames for about 9 years as a sideline, I began to see something that made me eventually pull the plug on the whole project and pretty much give the remaining materials to another builder. What I encountered was a few folks calling up asking for Nontragers as if it were a custom frame. Of course, it wasn't...it was a low-cost alternative to what I built under my own brand . What these folks wanted was a custom frame but they were unwilling to pay for it. These were not the bike shop grunts who I initially built these frames for-these were just folks who were looking for a deal.
As the big pile of Bontrager steel got smaller and the leftovers got increasingly rustier and difficult to work with(not to mention the resentment I felt when there were all sorts of bargain hunters calling me up with requests for cheap frames when I had a huge backlog of custom frames to build ) I came to the realization that the Nontrager thing had to die.
So, after about 10 years , die it did and the last Nontrager got built for Jeff Archer at First Flight bikes in North Carolina. Ironically, it was custom and it was made for a 100-120 mm fork. I don't think I charged anything for the frame - just having the frame there with all the other vintage bikes hanging up was payment enough. The way I see it, if someone won't pay me a living wage to build a frame under my own name Rock Lobster , I guess they came to the wrong place to get a bike.

Saturday, June 4, 2011

2012 ultimate show bike quiz

After my last post I have considered all of your comments and have decided that in all likelyhood I will indeed participate in the 2012 NAHMBS. Of course, that is if they let me. I don't believe I have run afoul of the promoter in chief but you never know. I have not done anything to derail the show, only to point out some of the silliness contained in the show.....it isn't all stupid by a long shot.
Since I am presumably throwing my hat into the ring of builders vying for one or more those gleaming trophies and a chance to stand up on stage in front of a jury of my peers , I must formulate a plan to show up with the ultimate entry to the competition. I am again asking for your assistance in this project and I have provided another quiz-style outline to narrow the focus of the show bike project and come up with something incredible-something that a person might sell one of his testicles for, unless of course that person was Lance Armstrong. Maybe Lance could sell the prosthetic one after all, it was on those seven winning tour rides right next to the real one. All jokes aside , this bike must be humorous....so funny in fact that folks will be laughing so hard as to choke on someone else's vomit. It is with this bike that I hope to conquer the framebuilding world and lampoon it simultaneously.

First off I have to come up with a target buyer:
A. This is a bike for anybody
B. This is a bike for not just anybody
C. This is an exclusive luxury bike for a special person
D. This is a bike for the person who the very special person idolizes
E. This bike is too exclusive for any humanoid

Second, I have to come up with a sentence that makes this bike so incredibly irressistable to the most discriminating show attendee.
A. You'll max out your credit card to buy this bike
B. You'll take out a second mortgage to buy this bike
C. You would sell your kidney to buy this bike
D. You would sell both kidneys to buy this bike

I'll also have to figure out how to 'brand' the bike properly. A really effective logo must 'pop' and be distinctive, original and look very expensive .
A. The logo should be done in gold leaf
B. The logo must be acid etched into the tubing
C. The logo must be made of stainless steel and be paintakingly soldered onto the thin, unbutted portion of the frame
D. The logo must be fully cut out of the tubing leaving vacant space
E. The logo must be done as above but with a neon filament powered by a hub generator with a battery backup for when the bike is stationary.
F. The logo must be on a small RC blimp that orbits in the vicinity of the show bike about head level.

Assuming that this is a show bike and very ornate, it must be constructed of steel.....but which steel ?
A. Good quality modern steel
B. The very best quality modern steel
C. The best quality NOS steel
D. Cryogenically stored NOS steel formerly owned by a succession of deceased framebuilders of note who never got around to using it.

Now that I have the material I need to pick the ultimate way to assemble it:
A. Brazed with a Smith oxy-acetylene torch
B. Brazed with Mapp gas
C. Brazed with oxy-propane
D. Brazed with methane pumped from the anus of a free range cow
E. Hearth brazed using the rendered fat from free range chickens for fuel.

In order to be considered for a trophy I must have some of the current favorite frame features:
A. Seat mast with 2 cm of adjustment
B. Seat mast with 1 cm of adjustment
C. Seat rails welded directly to the seat mast-no adjustment
D. Shorts stitched to the seat that is welded directly to the seat mast-for seated riding only

Custom dropouts are a good way to set your frame apart from the herd
A. Water-jet cut stainless dropouts with your logo
B. Laser-cut stainless dropouts with your logo
C. Hacksaw-cut wooden dropouts with your logo
D. Machete-cut bamboo dropouts with your logo and someone else's vomit

Soo.......the bike is built. There has to be some sort of 'Exclusivity' implied in the availability of this special bike. Waiting lists ( both factual and ficticious ) are a way for people to see how in demand this special bike is......supposedly.
A. 3 month waiting list
B. 6 month waiting list
C. One year waiting list
D. Five year waiting list
E. Waiting list is closed until further notice
F. There never was a list.....at least not one that you or anyone like you could get on.

I appreciate all input. After all, this show is serious business. Cheers.

Monday, May 16, 2011

An appeal to my readership

Well, it isn't 2012 yet but the word is out -the big Handbuilt bicycle show will be coming back to the west coast, to Sacramento in particular. You have read my views on the whole concept of bike shows, bikes as rolling art, bikes as something to obsess about..........all of the things that make a bike show what it is. You all know by now that I do support the gathering of frame builders and am in fact quite enthusiastic about it , even if some if the stuff at bike shows can make me gag violently. The fact that shows like this even exist is a real luxury for old geezers like me who started building frames when just finding a couple of tubes was an adventure.
I have given my opinions to all of you freely , practically projectile vomiting them on you in vegetal streams of unconsciousness at times-this was for our mutual amusement, of course. I have called out all sorts of dastardly and unsavory practices in my trade and am not sorry to have done so. My feet will be held to the fire for all of my numerous failings and I accept the punishment , however painful it may be. My bretheren must be able to endure the fire if they decide that they don't need to do the right thing by the folks that pay them . Now, at this time I am asking you- the readers of this blog for your opinion , or vote. Should I display at the upcoming 2012 NAHMBS ?
O.k., so why am I asking all of you ? Obviously , I'm not able to make this decision without checking in with the folks that have bothered to read all of my rants. What I'm going to do is to put together a multiple-choice quiz like I have in some earlier posts. Yes, I know I stole the idea from the NYC bike snob but it is a good idea and I doubt that he would mind at all.


Reasons to have a booth at the show :
I should be at the 2012 show because:
A. I would maybe sell some frames
B. I would maybe sell some socks
C. I would maybe sell a display bike
D. I would maybe totally sell out.

The show interests me because:
A. There are a lot of cool bikes there
B. There are a lot of cool people there
C. There are a lot of uncool bikes there
D. There are a lot of creepy uncool people there , hell-I might be there !

Being at the show is in my best interest because:
A. It is the best way for me to see what everyone else is doing
B. It is the best way to see what everyone else isn't doing
C. It is the best way to avoid doing something
D. I can't help it, I'm a sucker for bikes
E. My one dimensional life is centered here

Seeing folks at the show will be great because:
A. We get to share ideas about the trade
B. We get to share jokes about the trade
C. We get to be jokes of the trade
D. I get to walk the show and try to find out if anyone has become paranoid because of this blog

The chance of getting an award at the show would be :
A. Truly overwhelming, even for a cynic like me
B. Very puzzling , especially for a cynic like me
C. Extremely hilarious for a cynic like me
D. A chance for me to do an impression of Jimi Hendrix at Monterey pop with the trophy

Having three full days to talk and breathe bikes would be:
A. Gosh, such a dream....
B. Shit, that's what I do five days a week
C. A recipie for a migraine
D. I guess it depends on who was in the booth with me...

What I hope to gain from the show....if i go is :
A. A better understanding of the trends of today
B. A better misunderstanding of the trends of today
C. A better understanding of how much is misunderstood about the trends of today
D. All of the above

If I build a 'special bike' for the show it should be :
A. Entirely crafted from stainless steel
B. It should be entirely crafted from bamboo
C. It should be wrapped in unborn pony hide
D. It should have no eyes.........
E. It should have no ears..........
F. fill in the rest yourself if you remember the joke...

Upon leaving the show I hope to come away with :
A. Good memories of good times with friends
B. So-so memories of well, kind of lousy times with friends
C. Stuff I would really like to forget but might have a tough time doing so.....
D. Enough gas money to get home


There you go, folks. Be sure and write in and tell me if you think I should go and be part of the scrum that is the handbuilt bike show. I value your input more than you would think. This is a difficult decision for me, even with the show being so close to where I live and knowing that so much material for this blog would be waiting for me. Just the same , I only want to do it if it is the right thing to do. Thanks and good night.

Tuesday, May 3, 2011

How I got my 29er

Howdy, folks. Are ya ready for a story ? Well, it is story time again with the over opinionated one-not my usual rant about the wonderful world of bike builders and all that they do....err, don't do.....err, say they are going to do.....and in some cases actually do it. I digress....
A couple of months ago I built a bike for a customer who knew exactly what he wanted in the way of a 29er hard tail, right down to every detail. His geometry was not what I would have used but I figured that his riding experience in So-Cal was extensive enough that he had a good idea of what he was asking for. He was very specific about the components as well-again , most of the stuff was not from my typical go-to list of bike hardware.
When the time came, I built the frame and ordered the parts. When the whole bike was together I rode it around the shop complex. As soon as I took the first left hand turn I knew that this bike rode better than my own MTB-better in fact than most of the bikes I had built all year. I was stunned......a customer had come up with the best 29er geometry I had ever ridden ! I even liked the parts selection.....everything integrated perfectly and after just a few minutes of pedaling I wanted this bike ! Of course, I couldn't keep it as it was not mine-frankly, I could not afford to keep it even if I wanted to. What I decided was to keep the drawing handy so that I could make one for myself when I got the time some day. Later that afternoon, with a heavy heart I carefully packed the bike into two boxes as to ship some items separately to help keep the bike frame from getting damaged. I fully insured the bike and sent it about 400 miles south to its new home.
When I got home from work the next day I got an email from the customer. It seemed that the 7005 aluminum frame had gotten dented and it was pretty much my fault. I had not used firm enough padding on the top tube to protect it from the brake lever that had been zip tied to it. MY guess is that the UPS handlers probably didn't go too easy on the large box, either. The customer asked for a new frame. At first I just wanted to repair it or have the painter fix the small dent.....that was until I thought about several things: # This customer paid for a new bike, not a repaired bike, not a touched up bike.......a new $ 4,800 bike-it was my job to provide him with nothing less than that. There was another thing.....that small dent that was a major factor for the customer was not something I would care about if it were my bike, and hey......it was now going to be my bike !!!
When I told the customer that I would build him a new frame as soon as I could he was really impressed. He told me that this was the kind service that made him happy to have chosen me. I think he really would have been happier if I had padded his bike a little better but he was willing to wait for the new one. He offered to send the first one back but I told him to ride it and let me know what he thought. I guess he felt the same way I did......so now both of us would have the same frame-a very odd situation but in the end two people are happy.
I sold my 26" wheel MTB and started saving for the components for the new frame. Here's the thing-I have been building 29ers since 2003 and have not really been too keen on the wheel size . My take on it was that it was a tall person's bike and I just wasn't tall enough. Every time I had made an attempt to build a 29er for myself I either couldn't find the time or just sold the frame before I could build it up. I guess this frame was telling me: " Come on.....don't just build these bikes......get off your ass and ride one so you can know what the hell they are all about !" I had been on the outside of the whole 29er thing for eight years, all the time building them for other folks. Now this was no longer the case-I have my 29er. I'll be sure and let folks know how it rides. Thanks for reading and don't worry.......I'll get pissed about something and write in the usual nasty style when the time is right.